Privacy Policy

Privacy Policy

Effective Date: 10th January 2025

At MONOCHEER, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This privacy policy outlines how we collect, use, and protect your data when you visit our website, www.monocheer.com, or interact with our services.

1. Information We Collect

We may collect the following types of information from you:

a. Personal Information

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment details (processed securely via third-party payment gateways)

b. Non-Personal Information

  • Browser type
  • IP address
  • Device information
  • Website usage data (via cookies and similar tracking technologies)

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your purchases and inquiries
  • Provide updates on products, promotions, and services (with your consent)
  • Improve our website and user experience
  • Prevent fraud and ensure security

3. Sharing Your Information

We may share your information with:

  • Third-party manufacturers and suppliers: To fulfill and ship your orders directly.
  • Payment processors: To securely process transactions.
  • Shipping and logistics partners: To deliver your orders.
  • Service providers: For website hosting, analytics, and marketing services.

We will never sell or rent your personal information to third parties for marketing purposes.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and gather analytics to improve our website. You can manage or disable cookies through your browser settings, but this may affect certain features of our site.

5. Data Retention

We will retain your information only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or incomplete data.
  • Request deletion of your personal information.
  • Withdraw your consent for marketing communications at any time.

To exercise your rights, please contact us at support@monocheer.com

7. Data Security

We implement robust security measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

9. Changes to This Privacy Policy

We reserve the right to update this policy to reflect changes in our practices or for legal reasons. The updated policy will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

MONOCHEER
Email: support@monocheer.com